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Legal Notice – Terms of Use

Terms of Use (“ToU”)

1.1. Scope and Purpose

Access to this Site and the use of this Site are subject to these Terms of Use (“ToU”) that regulate the relationship between the user (“User”) who accesses or navigates the Site and Massi. These ToU are publicly accessible and can always be viewed on the Site. Users can also download or print out these ToU.

The Site provides the User with the opportunity to view the content and information about Massi hotels, activities, and news for non-commercial, personal, and private use. The User can also make reservations through this Massi Hotel Site or the reservation sites directed by it, provided that they comply with the Sales Conditions.

Although Massi will make reasonable efforts to ensure that all information and content on the Site are accurate and up-to-date, it reserves the right to change and/or correct all or part of the Site and/or these ToU at any time and without notice. These changes to the ToU will take effect immediately upon publication on the Site, and the User’s use of the Site after such changes have been announced shall be deemed as acceptance of these changes and consent to them in their entirety. Massi will inform its users of any significant changes made to these ToU through any means it chooses, including by adding a title on the Site.

The applicable ToU are those that are in force at the time of navigation on the Site. Therefore, if the User navigates or views the Site, they will be deemed to have read and accepted the ToU in force at that time and agreed to comply with them. If the User does not accept all or part of these ToU, they should not view the Site or navigate it.

1.2. Intellectual Property

Massi has exclusive ownership rights or licenses for all trademarks, including the Massi brand, whether or not they are displayed with a design, and all other distinctive signs (“Trademarks”) displayed on the Site, regardless of whether they are registered in the register or not. No rights or licenses are granted to the user regarding these Trademarks.

The Site and all graphics, texts, images, and photographs displayed on the Site, as well as the drawings, images, designs, pictures, characters, written materials, decorations, presentation methods, data access methods, databases, data from other organizations, graphics, or other elements on the Site (hereinafter referred to as “Content”), are subject to Massi’s exclusive ownership or license, and will remain so. In addition, they are protected by intellectual property rights.

Trademarks, the Site, and/or the Content, regardless of their form, may not be modified, reproduced, used, transmitted, distributed, displayed, sold, or included in a derivative or other work, whether in whole or in part, in any medium or under any circumstances. In other words, these Trademarks, the Site, and its Content are provided for the personal, private, and non-commercial use of users. Using these Trademarks, the Site, and its Content for any purpose other than the purposes envisaged under the Terms of Use, such as downloading, reproducing, transferring, using, or displaying them, is strictly prohibited.

Subject to compliance with these Terms of Use, Massi grants users a personal, non-exclusive, non-transferable, and non-commercial right to use and access the Site, Content, and Trademarks only for personal, private, and non-commercial purposes. In this context, the following are strictly prohibited:

Copying, reproducing, using/displaying, distributing, and/or publishing the Site and/or the Content and/or the Trademarks, whether in whole or in part, in any medium or by any means (including caching and framing) on any already known or unknown medium; Creating derivative works based on the Site, Content, and/or Trademarks; Modifying, translating, adapting, or editing the Site and/or the Content and/or the Trademarks, whether in whole or in part; Converting the Site and/or the Content into source code or symbolic code, or converting the Content from symbolic code to source code, or performing reverse engineering; Distributing, transmitting, retransmitting, publishing, selling, leasing, licensing, or using the Site and/or the Content and/or the Trademarks, in whole or in part, in any way.

1.3. Links to the Site – Links to Third Party Sites

Creating hyperlink connections to the Site or any part of the Site without Massi’s prior express permission is prohibited. This permission must be requested by writing to Massi Turizm Ticaret Anonim Şirketi address. This permission is at Massi’s exclusive discretion and may be withdrawn at any time.

Massi reserves the right to demand the removal of hyperlink connections to the Site or any part thereof that have not been previously authorized or are no longer authorized, and to claim compensation for damages arising from such circumstances.

Other websites containing hyperlink connections to the Site or any of its parts may not be under Massi’s control. In these cases, Massi is in no way responsible for the content of these sites or for access to them (particularly with regard to publication).

It is possible for the Site to contain hyperlink connections to other websites or external sources (“Third Party Sites”). Massi does not provide any assurance regarding the content and accessibility of these sites, as it has no control over the Third Party Sites or their contents, and it is not responsible in any way for the content, advertisements, products, services or other materials related to or found on these Third Party Sites.

Providing hyperlink connections to these Third Party Sites does not mean that Massi approves or endorses the content found on them, nor does it imply that there is any relationship between Massi and the owners and/or authors, designers, managers, administrators, or providers of these Third Party Sites. These links are provided for informational purposes only, and you acknowledge that you are solely responsible for deciding to activate these hyperlink connections to Third Party Sites. Additionally, Massi is not responsible for any damage or loss that you may incur or that may be claimed to have occurred in connection with your use of or reliance on any services, goods, or content available on or through Third Party Sites.

1.4. Responsibility

According to the Terms of Use, the Site and its content are provided “as is” and the user is solely responsible for the use of the Site and its content, especially for complying with the obligations set forth in these Terms of Use.

Massi does not guarantee that the Site or its content will be continuously accessible or error-free. The Site may be temporarily suspended due to force majeure, the availability of the internet, Site updates, Site maintenance, or other technical issues. However, in ordinary circumstances, the Site is accessible 24/7. Massi is obliged to take reasonable care in providing access to the Site and to make efforts to correct any interruptions, temporary suspensions, or malfunctions on the Site to the extent of its knowledge, in accordance with the conditions specified in these Terms of Use. The user acknowledges and accepts that Massi may suspend access to the Site without any notification, particularly due to maintenance-related and/or technical reasons beyond the control of Massi, and that Massi cannot be held responsible for such situations.

It should be noted that the internet and information and telecommunications systems used to access the Site are not error-free or problem-free, and that interruptions and malfunctions may occur from time to time. Massi does not assume any responsibility for difficulties, losses, or damages related to internet use, particularly, but not limited to, incomplete transmission or reception of data or information over the internet, faults in recipient devices or communication lines, internet malfunctions preventing the proper functioning of the Site and any kind of loss or damage resulting from the use of the Site, internet, or information and telecommunications systems. Neither Massi nor its managers or employees can be held responsible for any losses or damages that arise from the user’s use of the Site, regardless of the reason, and which the user is solely responsible for. Users are responsible for ensuring the security of their devices, data, software, and other items, particularly by taking appropriate measures against viruses and potential infringement attempts.

1.5. Personal Data and Cookies

According to this section, users are informed that the Site uses cookies and Massi processes personal data. Users are invited to review Massi’s Cookie Policy and Privacy Policy, which can be accessed from the links provided.

1.6. Miscellaneous Provisions

If one or more provisions of these Terms and Conditions are found to be invalid or unenforceable under applicable law, regulation, or court decision, such invalidity shall not affect the validity or enforceability of the remaining provisions of the agreement.

Massi’s failure to enforce any of the provisions of these Terms and Conditions at any time shall not be construed as a waiver of such provisions or of Massi’s right to enforce such provisions or seek remedies for any subsequent breach.

1.7. Applicable Law – Complaints and Disputes

Any information, clarification, assistance, or complaints related to the Site should be sent by email or by post to the address specified at the top of this document.

These Terms of Use are subject to Turkish law and must be interpreted in accordance with these laws.

In the event of any dispute or complaint arising from the application, interpretation, or performance of these Terms of Use, the parties shall endeavor to find an amicable solution. If, within two (2) months from the date Massi receives written notice of the dispute according to the above procedure, no amicable solution is found, both parties may refer the dispute to the competent French courts. However, it should be noted that the user may also resort to alternative dispute resolution methods, in particular by using the Consumer Complaints Platform for mediation.